Travel retail isn’t just about shopping – it’s about access

Lagardère Travel Retail
Photo: Lagardère Travel Retail

Insightful perspective from Sontou Bousso, CEO of Lagardère Travel Retail Africa, at ACI Africa in Luanda.

The real challenge? Delivering products across a complex, fragmented continent — while still meeting rising passenger expectations.

Because behind every airport purchase lies a much bigger story of logistics, coordination, and scale.

A strong reminder: the passenger experience goes far beyond the flight itself.

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